FAQs – JaneForYou

How Long Will It Take To Get My Package?

We will send products in 2 days after payment confirmed. Fast Shipping 7-15 days to most countries. Bulk orders,we can free arrangements FedEx, DHL or UPS.

Does Jewelry To World Accept Returns?

We accept returns on in-stock jewelry within 30 days of purchase, if it is in the same condition it was purchased. We do not accept returns on custom created jewelry, but we offer a 100% satisfaction guarantee. Please see our policies for more information.

How Can I Redeem A Voucher Online?

To redeem an online gift voucher at the JEWELRY TO WORLD online Boutique (www.janeforyou.com) enter the voucher code at the ,,shopping bag’’ or at the ,,checkout’’ before you complete your order. The voucher is only redeemable in the country of purchase and only redeemable in their local currency. Conversion to another currency or cash is not possible. The online gift vouchers are redeemable in our Web shop in attention of the country of purchase and local currency.

How Do I Care For My Jewelry?

We have a full jewelry care guide with specific information to keep your jewelry clean and maintained.

What Is Fire Enamel?

Fire enamel consists of liquid glass and mineral supplements, which is fused with 18k Gold powder and highest quality colours on high temperature. It is applied in several layers to a substrate, fired and forms with its unique radiance the centrepiece of JANEFORYOU jewellery.

Is It Necessary To Register Online Before I Order?

No, a registration is not necessary.

How Do I Place An Order?

If you would like to purchase an item please click on the button "add to shopping bag’’. Next, click on the button ,,check out’’ and follow the steps in the checkout process to complete your order. Your order will be only processed once the entire checkout process is completed, you have been asked for the payment information, to accept the business terms (the term of the offer), the data policy and right of revocation (check mark) and to click the button "order with obligation to pay’

What Is Verified By Visa?

Verified by Visa is an authentication service that protects the unauthorized use of your Visa card. The service protects your Visa card by checking your identity and credit rating. This will ensure that nobody other can use their Visa cards online. After activating your card, your card number will always be recognized when using online stores that have a corresponding contract with this service. A "Verified by Visa" window appears automatically. You will need to enter your password to verify your identity and to complete your purchase.

What Is MasterCard Secure Code?

MasterCard® Secure Codeᵀᴹ is an authentication service that protects the unauthorized use of your MasterCard. The service protects MasterCard and Maestro cards with a PIN password. This allows cardholders to be sure that no other than you can use their MasterCard or Maestro card online. After the activation of your card, your card number will always be recognised when using it in online stores that have a corresponding service. A ,,MasterCard Secure Code’’ window appears automatically. To verify your identify it is necessary to enter the password to complete the order process.

What Is American Express SafeKey?

American Express SafeKey® is an online authentication service that provides additional security against theft and fraud/scam by purchasing goods/merchandise and services online from participating SafeKey® traders using your American Express® card. When shopping online, SafeKey® will appear in your internet browser and you will be prompted to enter either your specified password or a unique security code sent to you by email /SMS.